Update Log for portal.dns.business

DNS Gateway
Domain create issues on Gateway - Sep 14 2023 07:09:45

Please note that our system is currently dealing with an issue for domain creates where a domain create fails to list the domain on your account. Our engineers are currently working on this issue. This problem is intermittent and only affects certain transactions. As soon as we have an update we will post it here and on our status page.

[ RESOLVED ]

 

.com Price Increase - Aug 16 2023 06:08:27

Please note that there will be a price increase on the .com domain which will come into effect on 1 September 2023. This increase is due to upstream registry price increases.

.com (create, renew, transfer)

$11.30 (increase of $0.80c on renew and transfer)

There will be no differentiation on .com create, renew and transfer fees as of 1 September.

 

WHMCS Security Update - Jun 21 2023 01:06:55

An important payment assertion issue and an XSS security issue have been identified that affect all versions of WHMCS.

We have published new releases for active and LTS versions of WHMCS (v8.7 and v8.6) as well as a patch for EOL version v8.5. Patches will not be released for any earlier versions of WHMCS.

These issues were reported via our Security Bounty Program. Further details about these issues will not be disclosed at this time.

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What should I do?
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You should update WHMCS, either manually or using the Automatic Updater, as soon as possible. We recommend using the Automatic Updater.

See https://blog.whmcs.com/133735/security-update-2023-06-20 for more info.


 

Intermittent connectivity issues with remote registries - Jun 15 2023 06:06:01

Resolved

We can confirm this is issue is now resolved.

June 15, 2023 · 08:27

 

Intermittent connectivity issues with remote registries - Jun 14 2023 09:06:34

https://status.dns.business/incidents/136706

Monitoring

Issues have been resolved, we will continue monitoring closely.

June 14, 2023 · 13:06

 

Intermittent connectivity issues with remote registries - Jun 14 2023 06:06:05
Major incidentWeb AppsDNS Portal (portal.dns.business)TopDog Domain AppGateway APIEPP2023-06-14 10:26 · 3 minutesUpdatesTimes are shown in Indian/Mauritius timezoneIssue

We are experiencing issues caused by a backlog of timer events. This is causing some users to have timeout messages. Our engineers are addressing the issue.

June 14, 2023 · 10:26

 

Price Changes - Jun 07 2023 07:06:20

Please see your inboxes for a notification concerning price updates which will be implemented on 12 June.

If you did not receive the email you can view it online here.

Please also note the following:

1. Passthrough fees remain unchanged for Registrars who are accredited with ZACR, Registry Africa and Verisign, et. al who are using Gateway.

2. The year indicated in the mailer is incorrect, the effective date is 12 June 2023.

 

Gateway Passthrough - Apr 26 2023 07:04:54

Do you know about our Gateway Passthrough service?

Read about it here https://gateway.africa/c/passthrough.

Contact us if you have any questions or would like a call to discuss options.

 

3 new gTLDs available - Feb 23 2023 08:02:03

.dealer - $2140 create

.inc - $2140 create

.lat - $24 create

We have had multiple requests to offer .dealer and .inc on our Gateway platform even though these extensions are on the higher end pricing wise.

 

.CAM sale - Feb 23 2023 07:02:39

https://gateway.africa/domain?tld=cam
February 15th, 2023 – February 15th, 2024

All new registrations recorded during the promotional dates above will be billed to your account at $2.00 for the first year of registration.

[picture]


 

Scheduled Maintenance for Wednesday 1 February 2023 - Jan 31 2023 08:01:08

Time: 20h00 - 21h00 SAST

Multiple systems will be offline for much needed database upgrades. Systems that will be affected are COZA Legacy, Registrar Portal (DNS and ZACR), city gTLDs, Billing systems and the ZA registries.

Downtime is expected to last for 1 hour.


Subscribe to updates https://status.dns.business/incidents/114288

 

.COM/.NET SRS Production Environment Extended Planned Outage on 2022-12-11 - Dec 05 2022 04:12:43

Scheduled

DATE: Sunday, December 11, 2022

TIME FRAME: 0100 - 0500 UTC

DURATION: 4 hours AVAILABILITY: .COM/.NET SRS production environment will be taken offline

Verisign plans to change the IP addresses associated with the server names used for EPP access to the OT&E and Production SRS environments.

 

Advance notice .COM/.NET SRS Production Environment Planned Outage - Nov 07 2022 07:11:50

DATE: Sunday, November 13, 2022
TIME FRAME: 0100 - 0145 UTC
DURATION: 45 minutes
AVAILABILITY: .COM/.NET SRS production environment will be taken offline

 

.COM/.NET SRS Production Environment Planned Outage from 2022-10-16 01:00 to 2022-10-16 01:45 (UTC) - Oct 14 2022 05:10:41

[ Scheduled ]

.COM/.NET SRS production environment will be taken offline for maintenance.

 

.COM/.NET SRS production environment will be offline - Sep 20 2022 07:09:15

Scheduled Maintenance from 2022-09-25 01:00 to 2022-09-25 01:45 (UTC)

The upstream registry will be performing maintenance on their systems. COM and NET domain management will therefor be unavailable during this maintenance period.

 

Updates to policy for .com - Sep 09 2022 08:09:35

We have updated our .com policy to address two issues;

Certain transfers incurred an additional billing entry. Affected domains will be credited.Invalid hostnames will not be permitted with domain updates and creates. 

If you encounter any issues please let us know.

 

Scheduled Maintenance for Nominet Registry from 2022-09-13 06:00 to 2022-09-13 08:00 (UTC) - Sep 07 2022 04:09:02

The .UK zone will be unavailable for registry operations.

Details on this maintenance available here https://bit.ly/3QnsKzR.

 

ISSUE: Transfers in, issue detected for com net and org transfers - Aug 29 2022 06:08:00

Our team is investigating an issue with domain transfers in on the com net and org zones. Transfers process, but are not reflecting correctly on your reports. As soon as we have fixed this issue we'll update this notice.

[This issue has been resolved, we are monitoring transfers closely]

 

September 1st Price Adjustments - Aug 19 2022 11:08:33

Please note that there will be a price increase on the following extensions, to be put into effect on 1 September 2022. This increase is due to upstream registry price increases.


.biz (create, renew, transfer): $17 (increase of $2)

.co (create, renew, transfer): $26 (increase of $2)

.com (create): $9.50 (increase of $1)

.design (create, renew, transfer): $42 (increase of $2)

.design (restore, redeem): $49 (decrease of $69)


If you have any questions or concerns regarding the price increase, please do not hesitate to reach out. Our team is more than happy to discuss this with you.

 

Scheduled Maintenance for Donuts Registry - Aug 18 2022 05:08:32

Maintenance (22:00 - 23:30 UTC) is anticipated to take up to 90 minutes for core registry services including EPP and WHOIS. Applications & services will continue to be available during the maintenance but may fail to return successful responses for short periods during the window. The expected impact will be an approximate 1 minute period of errors returned by the applications during the 90 minute window. DNS resolution will not be impacted by the release.

 

.COM/.NET SRS Production Environment Planned Outage - Aug 17 2022 12:08:18

DATE: Sunday, August 21, 2022

TIME FRAME: 0100 - 0145 UTC

DURATION: 45 minutes

AVAILABILITY

.COM/.NET SRS production environment will be taken offline

 

Promotions valid until 31 December 2022 - Jul 27 2022 09:07:12

.WINE https://gateway.africa/domain?tld=wine 
$7.50 for the first year, save $35.50 on a new registration. Renews at $43.

.WORLD https://gateway.africa/domain?tld=world
$3.50 for the first year, save $22.50 on a new registration. Renews at $26.

.DIGITAL https://gateway.africa/domain?tld=digital
$3.50 for the first year, save $24.50 on a new registration. Renews at $28.

.GLOBAL https://gateway.africa/domain?tld=global
$25 for the first year, save $36 on a new registration. Renews at $61.

.INFO https://gateway.africa/domain?tld=info
$4.50 for the first year, save $13.50 on a new registration. Renews at $18.

.LIFE https://gateway.africa/domain?tld=life
$3.50 for the first year, save $22.50 on a new registration. Renews at $26.

.PRO https://gateway.africa/domain?tld=pro *
$4.50 for the first year, save $12.50 on a new registration. Renews at $17.

.IO https://gateway.africa/domain?tld=io *
$40 for the first year, save $15 on a new registration. Renews at $55.

.AC https://gateway.africa/domain?tld=ac *
$30 for the first year, save $25 on a new registration. Renews at $55.

.SH https://gateway.africa/domain?tld=sh *
$36 for the first year, save $19 on a new registration. Renews at $55.

.LIVE https://gateway.africa/domain?tld=live
$21 for the first year, save $17.50 on a new registration. Renews at $55.

* New on Gateway

 

 

New feature requests - Jul 14 2022 06:07:02

We are starting with the development on a new version of Portal and would like to invite you to submit ideas and features you would like in version 3.0. Use the 'Wishlist' link at the top right to make your submissions.

 

MASSIVE PRICE REDUCTION FOR THE 4 AFRICAN geoTLDs - Jul 05 2022 06:07:27


CREATES WITH EFFECT FROM 1 JULY 2022

The pricing for .africa, .capetown, .durban and .joburg domain creates has been dropped to $4.60*.


RENEWALS WITH EFFECT FROM 1 OCTOBER 2022

The pricing for all existing .africa, .capetown, .durban and .joburg domain renewals will be dropped to $4.60*.


GOOD NEWS FOR PREMIUM PRICING TOO!

dotAfrica premium creates dropped from $160 to $60 *

dotCity premium creates have dropped from $106 to only $5 *

 

We hope that we can count on your continued support in promoting our local geographic-based digital identifiers.

 

* All pricing excludes South African Value Added Tax (VAT)

 

DNS Gateway